cinebarre

Stickey arm rest, cold burger, don't order the three day old stale cold fries, I sent them back but they came right back in the same unbeatable condition.

We played a game of pool (despite the sticks not having a tip), and my partner ordered a drink during the movie. We wanted to order drinks before the movie started, but the bar was very disorganized, and after waiting for more than 15 minutes of seeing two bartenders tending to the same group of people, or others who had just arrived, we left. The 50s decoration is awesome, and the seats comfortable. The food and drinks are a bit overpriced, BUT it is a great experience to go with a partner or friends.

This was my fourth time to this Cinebarre and may be my last. Because we were actually doing the movie/food thing with the emphasis on FOOD this time, we just picked a movie that met our timeframe. The move was to start at 10:50. We arrived at 10:30 to give time to order and get our food as we were hungry. The previous showing of the movie we'd selected was still going on when we arrived. That should have been our first clue that things were screwy. But we just rolled with it. However, we were very clear to our "waiter," though, that we were hungry and wanted to order. He did NOT offer to take our order as we waited for the previous movie to end. He did NOT then take our order shortly after we sat down in the vacated theater. Very poor service.At 10:58 I finally went out to the main area to ask when our 10:50 movie or trailers or filler material was going to start? Unbelievable. They quoted technical problems and that they'd get right on it. And indeed, within moments the movie trailers started. Without sound. So after the first trailer ended with no sound our "waiter" came to take our order. I asked if we were going to have the whole movie without sound or if they were going to fix that. The waiter had not even noticed there was no sound. Seriously?Our potatoes arrived. They'd been fabulous the previous time we'd had them. This time they were undercooked and very tough to eat. All this joy for only $9 each! Won't make that mistake again. When our bill came, I mentioned to the waiter that he might want to mention to the kitchen to bake the potatoes longer because ours were VERY underdone. His response? "Thanks."Okay... so let's recap... I had to ask to have the movie play... I had to ask to have sound with the movie... and I had to pay over $20 with tax for two under-baked potatoes... and all he says is, "Thanks"? Customer service is obviously NOT their strong suit. One thing I have enjoyed about this theater is that (in previous visits) the pre-trailer items they show appear to be animated short films (based on the credits) created by Film and Animation students. I think it is cool that those students have this venue to share their art with others. But right now that is the ONLY good thing about this theater in my opinion. With the amazing lack of customer service I experienced this last time, I strongly doubt I'll be back.

We took our two children here over the weekend to see a movie. We generally had a positive experience, but a few things could use improvement.The good- we really enjoyed looking at the old movie posters in the lobby and corridors. We found the seats to be comfortable (if a little squeaky) and our movie experience was good. Our food was good and service was within the expected range- we ordered popcorn, mozarella sticks, a burger, a pizza and a kids' pizza. Everyone enjoyed their food. Kids' pizza came out later than the other food, but they were occupied with popcorn, so okay. Beer selection was pretty good. Movie screen and sound were good and room was properly darkened. We were right by the entrance, and did not find servers to be too distracting.Areas for improvement- all the employers, except our server who was great, came off as inexperienced and had a bit of attitude. Perhaps the inexperience is inevitable, but in my experience, attitude is a management issue. The bathroom was dirty and only one stall had toilet paper. Although the inside decor is fine, the black paint on the outside really is hideous and off-putting. They should definitely look into fixing it. We will go back. We never have time for dinner and a movie, so combining the two is very good for us. I know they have been open awhile now, but I do hope they can work out the kinks as this really is a great model. It is hard to get us to leave Boulder for entertainment, but we will do so for this.

We were familiar with this venue. So didn't mind getting there early, ordering food and watching the previews. Food is typical bar food. There was no salt and pepper on any table in the theatre. When the movie started I asked if they were going to dim the lights. They dimmed the overhead lights and turned on the side lights, so you couldn't see the screen when the lighting on it was dim. So I had to go out and ask them to turn off the lights. Then it was okay. Service was good and the food good.

My first time with 6 kids in tow will be my last experience at the new cinnabarre. No longer do the patrons buy the tickets at a window outside, but seek out someone at the bar inside. I gather this is to buy a drink while I'm there. What we all noticed as we entered was the peculiar smell. We couldn't place whether it was sewage or something equally unsettling. I found nothing about the black floors and uncomfortable vinyl, squeaky seats to give a sense of luxury. The wait staff was busing a table right behind my head. I was apprehensive about a restaurant/movie theater, but my experience is stay at home. The decor alone is worth not going.

This was our first visit to this particular location. We will probably give it another shot at some point, but they need to work out a few kinks out first.The good:* One reviewer commented that they did not like the seats. We actually found the seats to be very comfortable.* The manner in which they converted this from the old theater keeps the wait staff's heads low enough such that you can see the screen even when they are immediately in front of you working.* On the day we visited, the theater and the bathrooms were very clean.* The screen was large, the projection was good, and the sound was good.* Each staff member we interacted with was very friendly.The OK:* The food was okay. About what you would expect at a place like this. Nothing exceptional, but nothing horrible either.* The Decor. It is clear that it is all newly remodeled inside and out, but whoever had the idea of doing the entire outside and entrance in black had a bad idea.The bad:* As another reviewer mentioned, we went there on a Groupon, and were told upon arrival that we could not use it for tickets even though the Groupon did not say that anywhere. We were not happy.* We were about 20 minutes into the movie before anyone came to take our food or drink order.* We were charged incorrectly. Not in the manner you might expect. Our bill was $.50 too high. It was not that we were charged incorrectly for a given item, rather, when you added up the line items on the bill, they added to $.50 less than the total. We both added it with calculators, then told our waitress who also added it and came to the same conclusion. She told her manager, who also came to the same conclusion. The computer had simply totaled the bill $.50 too high. It was not taxes or any other type of fee, it was simply that the total was $.50 too high for all of the line items on the bill. Ultimately, the manager made a $.50 downward manual adjustment, but I wonder how many other bills are incorrect coming out of there.

I went with my family after having purchased a group on. The bar is the center stage and from what I could see that was the main novel attraction at the theater. We entered the theater and were surprised that it looked the same. Not sure what i was expecting, but thought maybe there might be better lighting while eating your food/drink and a different seating arrangement. Take your normal movie theater and then add the sounds of waiters walking around, people eating and crunching of the paper that they use to line your food. Let me explain that last part. One would think that an effort would be put forth to making the theater a bit quieter knowing that food is being consumed. This was not the case. The paper that came wrapped around our food and under the food was not soft anti crunch noise paper but the loud hard kind that crunches every time you touch it. This was annoying and also made me uncomfortable eating my food. I ordered a veggie burger that was drowned in two sauces. It is a veggie burger people...don't be afraid of it and don't drown your food. Don't you remember the tune to the after school public service message 'don't drown your food'? It was a black bean burger which are great, but with what tasted like BBQ sauce and a weird pickled mayo sauce the combo was just disgusting. The fries were over oily and too salty. The whole menu had cleverly named food titles, but most looked fried and heavy. A lighter menu or something with more variety would be nice. The lights one would think would be a bit brighter to allow you to see your food. Also the seats don't fold up like regular theaters so you have to stand up and get out of the aisle to allow people to pass...weird and awkward. Our bill never came and we had to hunt our waitress down to pay. I'd say if they didn't have the groupon thing going for them that they would probably sink sooner than later. I wouldn't recommend this place. Maybe...if you are a young 20 something still enamored with drinking any where any often as possible.

Great place! Food is super yummy. Way Better then normal movie theaters and cheaper for a meal then most restaurants. Service was great! I love the Thornton location and now this one is closer, has indi movies that I love and lots and lots of great drinks. It's a great happy hour after work as well. Can't say enough about it. For being brand new I think they are doing a great job learning the ropes. I had my sons birthday party at the Thornton location and now I will have one here.

I seldom go out to the movies, and after this experience, I see why! This place was SO dirty and ill-kept I could not believe my eyes. The lobby was just 'okay,' but the bathrooms were AWFUL (out of TP in every one, to boot) and the eating areas in the theater were just too dirty; we had to request clean up before we would order food. No surprise that the food was expensive and mediocre. Movie was fine; but this concept either needs really spot on management or to go back to the drawing board. Too expensive for my blood, rather get a movie from RedBox or Netflix and stay home than deal with the germs, etc. in a place like this. Terrible disappointment.

We came to see a movie and have a meal. We ordered beverages and Slideways (their name for sliders, or small burgers on small buns). Beverages were fine, but Slideways were tasteless, dry and burnt to a crisp. We were starved and ate them but we won't again. Next time we'll eat BEFORE we go to the movie.

Cinebarre is a national chain of movie theaters that serve food and drinks while you watch first run films. Love the concept, and despite the horrible experience we had on this visit will give the location a couple of months to hopefully shake things out and try it again.Tried Cinebarre Boulder (really Louisville) on 8/30 for a 7:30 film. Ordered appetizers and drinks well before the film started. Finally got the drinks 45 min into the film. Never got the appetizers after asking 4 times (2 to our waitress who was clearly overwhelmed and not capable of performing her job, and 2 times to the folks delivering the food who are different people). Waitress never even came around to pick up our bill - had to find somebody to process it. They could not even update our bill correctly - they needed to take off the $10.50 for cheese sticks they never brought and only took of $7. Our waitress was even there at there at the ordering station which has screens for the servers and made somebody else handle fixing our bill. Many, many other folks leaving the theater were grousing loudly about the horrific service. Saw two managers (19 year olds with 'Manager' printed on their t-shirts) that were equally clueless. Really hope this place makes it as we love the concept but the service problems were so systemic that I don't hold high hopes.

Louisville, the #1 small town in America according to Money Magazine, used to have a beautiful movie theater. We went there every week to see a movie and enjoy some popcorn! It was a local favorite for everyone including families, teenagers, seniors.....The theater was sold to Cinebarre and recently reopened after being closed all summer for renovations.We decided to give it a try. It was horrifying! The new staff are friendly and eager to please, but they can't make up for the destruction of the venue.It has been transformed into an ugly bar pushing alcohol. We had to go to the bar to buy movie tickets. There is no popcorn anywhere in site nor soft drinks. Someone went overboard with the black paint: The beautiful white and blue exterior clapboard is now completely black, the interior walls are black, the carpeting has been removed and some tacky , sticky black substance has been slathered all over the floors. This allows you to listen to each person walking into the theater now as their shoes strike the floors.I guess the concept is a restaurant/bar with "table" service. The comfortable and cozy chairs have been replaced with Vinyl airplane like rows of seats smooshed together. I can't imagine how the servers will get to patrons sitting in the middle. You must order from a menu and be interrupted while the servers scuttle back and forth during the entire show. In a marketing fog, someone has now named this "Boulder" Cinebarre. Uhm, excuse me, this is Louisville, not Boulder. Calling it Boulder doesn't change the demographics. With the new age policy against children and teens, and the focus on alcohol, I don't see this venue surviving in family centered Louisville.Bring back our theater and our popcorn!