royal manchester golf links

I beg to differ with the assessment of the "lack of customer service ". I was actually in the pro shop during this incident. The pro shop attendant explained the situation in a logical and professional manner yet the "gentleman " continued to be argumentative. Rather than continue the negative conversation, the attendant stated that the conversation was over and asked the "gentleman" to please leave the pro shop. After some time he agreed to pay for both tee times rather than let the 2 individuals that had booked on line play with him. When you play at public courses you automatically know that you can, and lots of times are, paired up with others to make a foursome without being informed ahead of time. Such was the case in this situation. I play there every week and the course is always in great condition and the speed of play is normal for a public course. The divots are filled be the staff after hours .The staff is professional and the course is probably the best value in the area.

The pro shop attendant was discourteous and lacking in social graces. When my group of 14 booked starting times, we were not informed that the club would automatically fill the remaining foursome slots with two strangers who booked online. When I objected this, the pro shop attendant was rude and asked me to leave the pro shop. Contact with the general manager also did not express any willingness to accommodate or apologize for the rude service.We thought the fairways and greens were hard, there is no ranger on the course to speed play, no sand containers to fill divots and the value does not merit the price.

I love playing this course. I played a round at Twilight which cost me 19 dollars for a cart and 18 holes. The staff is very professional and extremely friendly. This is a "Links" style course and requires a straight shot so as not to lose too many golf balls. I find it has the right amount of mix between difficult and novice level of skill holes. Great time, awesome views, and well groomed course.