water-zoo indoor water park

Redhill33

Overall the experience was fun and there was a lot for my daughter 19 months to do. The water in all the other areas except the kiddie area was cold. I was also disappointed they keep turning off the water features in the baby pool. I had to ask a few times of we could get them back on. The staff want very informed either. I asked when we walked in if there was a toddler area besides the big splash upstairs and the girl said no. Find out later there was a nice area. I wish there was more lockers and more room to eat. Every table was full and I had to wait to get into my locker since it was so crowded. The changing areas are absolutely terrible. Better wear you swim suit when you come. Also there is a lack of chairs and tables inside the pool area. My daughter however had a blast. I just wish it was warmer, cheaper and larger.

TNWilliams2015

We drove over an hour to take my 8yo and her friend here and they changed their prices for two weeks. Nothing on the website that they're charging adults full price, even if they don't swim. Obviously we hadn't brought swimsuits for us and we're not going to drive home to get them! Of course, we could buy overpriced swimming suits in their overpriced gift shop. Way overpriced to begin with--no thank you!

laycockmel

It is a very nice indoor water park. I visited with my daughter and grandchildren (5 year old and 3 month old). There was plenty for the 5-year old to do, and the lazy river was very nice. I liked that there were no additional charges once you were inside (inner tubes, life jackets, all included). The wristbands served as currency for the snackbar, and they took debit/credit cards. Nice selection of food at the snackbar, too. I think that teenagers might get a little bored, but a very nice water park.

jenniferrZ5763EL

Dear Jennifer R., Thank you for taking the time to write your review of the Water Zoo. We apologize for your dissatisfaction of the Water Zoo however, good to hear your son enjoyed his time there. We do run specials from time-to-time through our E-Club, Facebook & local paper. Spend some extra time your next trip our way at the local Route 66 Museum.Guest Service Administrator

gerialexander

Dear gerialexander,Thank you for taking the time to write your review and providing us with your valuable feedback of which we can improve our service.We have addressed your concerns regarding the indoor temperature and apologize for any discomfort your 2 year old experienced. We do provide towels & ponchos if needed. We are pleased to hear you enjoyed the warm water.Be sure to sign up on Water Zoo's website & Facebook page to receive Water Zoo E-Club specials. Also check local newspaper for deals & specials. We look forward to having you back soon.

828joycem

Dear Joyce M.,Thank you for taking the time to write your review of the Water Zoo Indoor Water Park. We appreciate your positive comments.Will pass along your input regarding the Holiday Inn Express & Suites to the appropriate personal. We look forward to having you back again your next trip our way.Guest Service Administrator

HonestR_13

Dear Honest R., Thank you for taking the time to write you review for The Water Zoo. We appreciate you comments. We hope to have you back again sometime soon. Water Zoo is open year round. We do try to keep the temperature around 82 degrees. We apologize that you experienced such heat during the summer. We look forward to seeing you again at the Water Zoo.Guest Service Administrator

Brenolan

Dear Brenolan,Thank you so much for taking the time to write your review of the Water Zoo. We really appreciate your positive comments and we look forward to having you back soon. Don't forget to sign up for our E-Club on our website and also follow us on Twitter & Facebook for Water Zoo Specials. Guest Service Administrator

wonderlust86

Dear wonderlust86,Thank you for taking the time to write your review of The Water Zoo. We are pleased to hear you enjoyed your day with us. 3 years old & under are always free!!! You can sign up for our E-Club on our website and also follow us on Twitter & Facebook for specials. Look forward to having you back soon.Guest Service Administrator

297twylat

Dear Twyla T., Thanks so much for taking the time to write your review of The Water Zoo. Sounds like you and your 3 year old were able to enjoy some "Awesome Family Fun". We look forward to having you back soon. Guest Service Administrator

foodtaster9801

Dear foodtaster9801, Thanks so much for taking the time to write your review of The Water Zoo. We appreciate you and your soccer team for spending the day with us. Sounds like you all had a "Outstanding" time. We look forward to having you back at The Water Zoo soon.Guest Service Administrator

texasbekah

Dear Texasbakah, So good to hear you enjoyed your time at the Water Zoo. We appreciate you taking advantage of our hotel package deal too. Sounds like you all enjoyed yourselves sliding down together on the water slides. We look forward to having you back for a Lazy or Crazy TimeGuest Service Administrator

Tulsa_McG

Dear Tulsa_McG, Thank you so much for taking the time to write your review for the Water Zoo. We sure do appreciate all your positive comments. We are pleased to hear you enjoyed your day at the Water Zoo. We look forward to having you back soon. Remember, it's always summertime at the Water Zoo. We are open all year. Check us out on Facebook too!!!Guest Service Administrator

beckyb841

Dear Becky B., Thank you for taking the time to write your review of The Water Zoo. We are pleased to hear you all enjoyed your time at the Water Zoo. We appreciate the insight regarding our concession stand and items available. You can't go wrong with choosing the Dippin Dots. We look forward to having you back for another "Crazy or Lazy" day at The Water Zoo.Guest Service Administrator

113melisab

Dear Mesisa B., Thank you for taking the time to write your review of the Water Zoo Indoor Water Park. We sure are pleased to hear your daughter enjoyed her birthday at the Water Zoo. Unfortunately, it seems like you didn't have a great experience with the concession stand payment information and also the night lighting. We apologize for any inconvenience. We sincerely hope you'll give us another chance to provide you some great memories. Guest a service Administrator